Pricing

Simple pricing, serious free tier

Start free forever. Scale when you need. No tricks.

Free

For indie builders and side projects

$0forever
Conversations / month
100
Team seats
1
  • Widget embed
  • AI agent
  • Knowledge base
  • Help center
  • RAG vector search
  • Shared inbox
  • Integrations
  • Analytics
  • Webhooks (HMAC signed)
  • Priority support
  • SSO / SCIM
  • SLA guarantee
  • DPA & custom contracts
  • Dedicated onboarding
Start for free

No credit card required

Pro

Most popular

For growing SaaS with real support load

$49per month
Conversations / month
Unlimited
Team seats
5
  • Widget embed
  • AI agent
  • Knowledge base
  • Help center
  • RAG vector search
  • Shared inbox
  • Integrations
  • Analytics
  • Webhooks (HMAC signed)
  • Priority support
  • SSO / SCIM
  • SLA guarantee
  • DPA & custom contracts
  • Dedicated onboarding
Start 14-day trial

14 days, cancel anytime

Enterprise

For compliance-sensitive operators

Custom

Tailored to volume

Conversations / month
Unlimited
Team seats
Unlimited
  • Widget embed
  • AI agent
  • Knowledge base
  • Help center
  • RAG vector search
  • Shared inbox
  • Integrations
  • Analytics
  • Webhooks (HMAC signed)
  • Priority support
  • SSO / SCIM
  • SLA guarantee
  • DPA & custom contracts
  • Dedicated onboarding
Contact sales

Average response under 4 hours

Compare plans

Everything you need, at every tier

FreeProEnterprise
Core
Conversations / month100/moUnlimitedUnlimited
Team seats15Unlimited
AI agent
Widget embed
Languages484848
Knowledge base
AI
RAG vector search
Auto-escalation
Custom AI persona
Custom LLM model
Platform
Shared inbox
Analytics
Integrations
Webhooks (HMAC signed)
Custom branding
Enterprise & Security
SSO / SCIM
Audit logs
SLA guarantee
Data residency
DPA & custom contracts
Dedicated onboarding
Support
Community support
Email support
Priority support

FAQ

Questions, answered

Yes. The free tier includes the embedded widget, the core AI agent, all 48 languages, and community support. No credit card required to start. You only upgrade when you need advanced features or dedicated resources.

Flat monthly rate up to a generous conversation cap; beyond it, per-conversation pricing that's published and predictable. Volume discounts kick in automatically. Enterprise has custom terms.

Your data stays in the region closest to your users via Cloudflare's edge. Only accounts you explicitly invite can access conversations. Enterprise customers can choose dedicated regions and strict data residency.

Helpway is grounded in your docs via RAG, so it only answers what it can cite. If confidence drops below your threshold, the agent says so honestly and hands off to your team — with the full conversation + sources attached.

48 languages out of the box, including right-to-left (Arabic, Hebrew), CJK (Chinese, Japanese, Korean), and every major European and Latin American variant. The agent auto-detects visitor language and replies in kind.

Slack, Discord, Linear, GitHub, Notion, Shopify, Stripe, webhooks, a full REST API, and an MCP server for AI coding agents. All plans include integrations — no surprise tier unlocks.

Yes. We import conversations, contacts, and macros via CSV or direct API. Pro plans include a concierge migration if you have more than 10K conversations.

GDPR-ready today with DPA available on request. SOC 2 Type II in progress; interim SOC 2 Type I letter available for Enterprise buyers. HIPAA roadmap available.